Terms of Use and Coaching Engagement Agreement

Last updated May 15, 2026

This Coaching Engagement Agreement ("Agreement") is entered into by and between LUXE LIFE COACHING, LLC, a Pennsylvania Limited Liability Company ("LUXE LIFE COACHING" or "Company"), and you, the user (the "Client" or "you").

 

Collectively, Luxe Life Coaching and the Client will be referred to as the "Parties."

 

Luxe Life Coaching, LLC is a limited liability company that provides identity-based weight loss coaching, lifestyle coaching, group programs, private coaching, in-person retreats, and related educational content. The Company operates under the brand "Stop. Dieting. Forever." and provides various services, products, and materials (collectively referred to as "Offerings") through its website and coaching programs, subject to your compliance with the following Agreement.

 

The Client is an individual, aged eighteen (18) and above, who desires to participate in the programs or services offered by the Company.

 

References to "Affiliates" include LUXE Life Coaching's owners, licensees, assigns, subsidiaries, affiliated companies, officers, directors, suppliers, partners, sponsors, advertisers, and includes (without limitation) all parties involved in creating, producing, and/or delivering the Site and/or Offerings.

 

Acceptance of Terms. BY USING THIS SITE OR ANY OFFERINGS, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS, PLEASE EXIT THE SITE. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THIS SITE, PRODUCTS, OR OFFERINGS IS TO CEASE USING THEM. THESE TERMS ARE EFFECTIVE AS OF MAY 15, 2026.

 

We reserve the right to change these Terms from time to time with or without notice to you. Your continued use of this Site and Offerings after any modifications constitutes acknowledgment and acceptance of the modified Terms.

1. Offerings

a. Coaching Services

This Agreement governs the Client's access to and use of Luxe Life Coaching's services and training content ("Coaching Services"). The Company currently offers the following programs:

 

ForeverWell Private Coaching

A private, one-on-one weight loss and life coaching engagement. Includes weekly individual coaching sessions, the Quiet the Food Noise curriculum, a custom 90-Day Plan with progress portal access, and a 90-Day SDF Daily Planner. Enrollment is application-based. Fees are set forth at checkout and in any accompanying enrollment agreement.

 

Learn & Lose (Group Program)

A six-month group coaching container focused on identity transformation, habit formation, and emotional regulation. Includes group coaching sessions, 30-day group challenges, and access to digital course materials. Enrollment may be open or application-based depending on the cohort cycle.

 

Retreat Experiences

In-person or hybrid retreat events offered through Luxe Life Coaching. Retreats are intimate, experience-based events focused on nervous system regulation, identity embodiment, and lifestyle architecture. Specific terms, cancellation policies, and liability provisions for retreat participation are set forth in Section 8A of this Agreement and in any retreat-specific enrollment documents provided at the time of registration. In the event of a conflict between this Agreement and a retreat-specific enrollment document, the retreat-specific document controls.

 

Additional Offerings

The Company may offer workshops, digital products, courses, or other services from time to time. Each such offering is subject to this Agreement unless a separate written agreement is provided.

 

b. Coaching Materials

Clients will receive access to digital materials appropriate to their enrolled program, which may include a 90-day planner, worksheets, video modules, checklists, and trackers ("Coaching Materials"). Collectively, Coaching Services and Coaching Materials are referred to as "Offerings."

 

BY ACCESSING OR USING ANY OF THE OFFERINGS, YOU AGREE TO BE BOUND BY THIS AGREEMENT. READ THIS AGREEMENT CAREFULLY BEFORE USING ANY OFFERINGS. THIS AGREEMENT REQUIRES BINDING INDIVIDUAL ARBITRATION AND LIMITS YOUR RIGHT TO BRING A LAWSUIT OR CLASS ACTION. IF YOU DO NOT AGREE TO THESE TERMS, IMMEDIATELY CEASE USE OF ALL OFFERINGS.

 

2. Payment

You agree to the fees and payment schedule selected at checkout or in your enrollment agreement. Once the first payment is processed, your access to the applicable program begins.

 

For programs with a monthly payment option, a recurring monthly charge will be automatically applied to your card every thirty (30) days until program completion or termination per Section 16. Pay-in-full options, where available, provide access for the duration of the program as described in program materials.

 

Fees may be paid via credit or debit card. You authorize the Company to automatically charge your card for all fees due without additional authorization. Payment processing is handled through third-party services, including PayPal and Stripe.

 

If payment is not received when due, the Company reserves the right to suspend or terminate your access immediately. The Company may require payment of overdue amounts, including any chargeback fees or penalties, before reinstating access. In the event legal action is necessary to collect on balances due, you agree to reimburse us for all expenses incurred, including attorney fees.

 

Cancellation or termination does not relieve you of any outstanding payment obligations. Remaining, default, or late payments are due immediately upon cancellation.

 

3. Refund Policy

Because of the extensive time, effort, preparation, and care that goes into creating and providing the Offerings, the Company maintains a no-refund policy. Unless otherwise required by law, all sales are final and no refunds will be provided at any time for any portion of your payment. By purchasing any Offering, you acknowledge and agree to this policy.

 

For retreat registrations, a separate deposit and cancellation policy will be provided at the time of registration. That policy controls for retreat-specific payments.

 

4. Coach-Client Relationship

The coaching relationship is co-creative. Coaching is designed to support changes in thinking, which may affect feelings, actions, and results. Coaches cannot and do not guarantee particular results. The Client agrees that any results, positive or negative, that occur during coaching are the effects of the Client's own choices and actions.

 

Luxe Life Coaching provides coaching services only. The Company does not provide medical, psychological, nutritional therapy, or telehealth services unless explicitly stated in a separate written agreement with a licensed provider. See Section 7 for the full medical disclaimer.

 

5. Telehealth Partnership

[ATTORNEY NOTE: Complete this section once the telehealth partnership structure is finalized. Key items to confirm: partner entity name, nature of relationship (referral, co-provider, contractor), data sharing scope, HIPAA applicability, and BAA status.]

 

The Company has entered into a partnership with Lyv Health ("Telehealth Partner") to offer clients access to services such as functional medicine support and lab reviews as an optional complement to coaching services.

 

The following terms apply to any services accessed through or facilitated by the Telehealth Partner:

 

  • The Telehealth Partner is an independent entity and is not an employee, agent, or representative of Luxe Life Coaching.

  • Services provided by the Telehealth Partner are governed by the Telehealth Partner's own terms of service, privacy policy, and any applicable state or federal telehealth regulations. You will be required to review and accept those terms separately.

  • Luxe Life Coaching is not responsible for the quality, accuracy, safety, or outcomes of any services provided by the Telehealth Partner.

  • Participation in Telehealth Partner services is optional and voluntary. Declining such services will not affect your access to coaching services.

  • Any information you share with the Telehealth Partner is subject to their privacy practices. Luxe Life Coaching will only receive information from the Telehealth Partner as permitted by applicable law and as described in any applicable data sharing agreement.

  • The Company and Telehealth Partner have entered into a Business Associate Agreement (BAA) governing the handling of any protected health information shared between the parties in compliance with HIPAA.

In the event of any conflict between guidance provided by your Luxe Life Coaching coach and guidance provided by the Telehealth Partner or any other licensed healthcare provider, you agree to defer to your licensed healthcare provider on all medical and clinical matters.

 

6. Client Consent

The Client agrees to hold Luxe Life Coaching, its owners, affiliates, and representatives harmless from any damage, whether tangible or intangible, that may occur while participating in the Offerings.

 

The Client agrees and verifies that all information provided to Luxe Life Coaching is accurate, up to date, and complete. The Client agrees to notify Luxe Life Coaching of any changes to their personal information that may affect their participation in a program.

 

Even if the Client has omitted any necessary personal information, whether knowingly or unknowingly, the Client agrees to hold Luxe Life Coaching harmless against all liability for any damages that may occur as a result.

 

7. Medical Disclaimer

Luxe Life Coaching is not a medical establishment. Neither the Company nor its staff, affiliates, or coaches are licensed medical professionals acting in a medical capacity through this program. Coaching services are educational and supportive in nature and do not constitute medical advice, diagnosis, treatment, or therapy of any kind.

 

The information provided through Luxe Life Coaching's website, content, programs, and coaching sessions is for informational and educational purposes only and is not a substitute for professional medical advice. The Client agrees not to disregard or delay seeking medical advice because of anything learned through Luxe Life Coaching's Offerings.

 

The Client agrees not to start or stop any medications without first consulting their physician or qualified healthcare provider. The Client is strongly encouraged to consult their physician or other qualified healthcare provider before undertaking any new health, nutrition, exercise, or lifestyle regimen introduced through the program.

 

This disclaimer applies to all coaching services provided by Luxe Life Coaching, including any program or session that occurs in connection with the Telehealth Partnership described in Section 5. Luxe Life Coaching coaching services and Telehealth Partner services are separate. Coaching does not constitute telehealth, and participation in coaching does not create a patient-provider relationship with Luxe Life Coaching or any of its coaches.

 

The Client acknowledges that weight loss, hormonal health, and related outcomes are complex and individual, and that results vary. Nothing in the program is intended to diagnose, treat, prevent, or cure any physical, mental, or emotional condition.

 

8. Assumption of Risk

The Client understands that participation in Coaching Services may involve risks, including but not limited to emotional discomfort, lifestyle adjustments, and the possibility of unexpected outcomes. These risks may result from the Client's own actions or the actions of others. With full knowledge and understanding of these risks, the Client voluntarily chooses to participate.

 

8A. Retreat-Specific Assumption of Risk

Participation in in-person retreat experiences involves additional risks, including but not limited to: physical activity risks, travel-related risks, risks associated with shared accommodations, and risks inherent to group in-person events. The following terms apply to all retreat participants:

  •  The Client assumes all risk associated with travel to and from any retreat location. Luxe Life Coaching is not responsible for transportation, flights, travel delays, or travel-related expenses.

  • The Client is responsible for securing their own travel insurance if desired. Luxe Life Coaching strongly recommends travel insurance for all retreat participants.

  • Luxe Life Coaching is not responsible for personal property lost, stolen, or damaged during a retreat.

  • In the event of a medical emergency during a retreat, the Client consents to reasonable emergency assistance being sought on their behalf. Any costs associated with emergency services are the sole responsibility of the Client.

  • Retreat deposits and payments are subject to the cancellation policy provided in the retreat-specific enrollment documents. In general, retreat payments are non-refundable after the cancellation deadline specified in those documents.

  • Luxe Life Coaching reserves the right to remove any participant from a retreat for  behavior that, in the Company's sole discretion, disrupts the experience for other participants or violates this Agreement. No refund will be provided in such cases.

  • Force majeure events (weather, acts of government, public health emergencies, venue closures, or other events beyond the Company's reasonable control) may require modification or cancellation of a retreat. In such cases, the Company will make reasonable efforts to reschedule. Refunds for force majeure cancellations will be addressed in the retreat-specific enrollment documents.

9. Marketing Release

By participating in any Program, you grant Luxe Life Coaching permission to use your name, comments, feedback, likeness (including photos you voluntarily provide), statements, testimonials, and other contributions (collectively, "Marketing Content") for marketing, advertising, publicity, and similar purposes in any media now known or later developed, worldwide and without compensation.

 

This includes any materials you voluntarily post or submit during the Program, such as comments, posts, photos, or testimonials ("Client Contributions"). By submitting such content, you represent that you own the rights to it and grant Luxe Life Coaching a non-exclusive, royalty-free, worldwide, perpetual license to use, copy, modify, distribute, and publicly display it for any lawful purpose related to the Company's offerings.

 

Recording Policy

Group coaching sessions and group program calls may be recorded and shared within the program. Short clips of group coaching calls may be used for promotional and marketing purposes; however, client identity, including names and images, will not be revealed without your express consent.

 

Private one-on-one coaching sessions are confidential and will not be recorded, shared, or used for marketing purposes without the Client's prior written consent.

 

Retreat experiences are not recorded for distribution. Photography or video taken during retreats for marketing purposes will be handled in accordance with any media release provided at the time of the retreat.

 

If you do not wish to be recorded or photographed during any group session, it is your responsibility to turn off your camera and refrain from speaking on camera. You agree not to share screenshots or recordings of any group session that contain personally identifying information of other participants.

 

Opt-Out Option

You may opt out of marketing use of your image and likeness at any time by emailing clientcare@jenniferdent.com with the subject line "Publicity Opt-Out." Opt-out applies to new Marketing Content only and does not require removal of content published prior to receipt of your notice.

 

Anonymized Success Stories (Always Permitted)

Even if you opt out, Luxe Life Coaching may share your wins, results, and experiences in a general, de-identified form. These stories will never include your name, photo, likeness, or any details that would reasonably identify you.

 

No testimonial or marketing participation is required. Any testimonial you voluntarily provide reflects your honest opinion. No additional compensation is owed for any permitted use.

 

10. Confidentiality

The Company is not legally bound to keep your information confidential unless required by applicable law. You acknowledge that your communications with the Company are not covered by any professional privilege.

 

You may use a screen name or pseudonym instead of your actual name for participation in the program, public posts on the Company website, and in any third-party forums operated by the Company.

 

You agree to keep all information you learn about other program participants, their businesses, or their clients strictly confidential, except in rare circumstances where disclosure is required by law.

 

You agree not to share any recorded group coaching calls or third-party forum postings outside the private member areas of the Company's platforms. Discovery of such sharing is grounds for immediate termination of access without refund.

 

11. Intellectual Property

The Client acknowledges that they will encounter and receive access to Luxe Life Coaching trade secrets and proprietary materials, including but not limited to information, communications, software, published works, handouts, worksheets, video modules, checklists, trackers, videos, graphics, planners, and other materials (collectively, "Content"). This access constitutes a limited, non-transferable license to use these materials solely for participation in the program.

 

Luxe Life Coaching retains all proprietary rights and interests in copyrights, trademarks, patents, and trade secrets. The Client agrees not to publish, record, photocopy, reproduce, or transmit any proprietary material without the express written consent of Luxe Life Coaching.

 

You are granted a revocable, non-transferable license for personal, non-commercial use only. You may not republish, reproduce, sell, distribute, or otherwise use any program materials for commercial purposes without prior written permission from the Company.

 

All requests to use Company content should be directed in writing to: clientcare@jenniferdent.com

 

12. Site Conduct and Posting Policies

Your use of the Site is subject to all applicable laws and regulations. You are solely responsible for any comments or posts you make. You agree not to post content that is unlawful, threatening, abusive, harassing, defamatory, fraudulent, invasive of another's privacy, or that contains graphic descriptions of sexual or violent content. You agree not to post content that victimizes or degrades any individual or group based on religion, gender, sexual orientation, race, ethnicity, age, or disability. You agree not to post unsolicited advertising, spam, malicious code, or any content that infringes on any third party's intellectual property rights.

 

The Company reserves the right to remove any content that does not comply with these Terms or is otherwise harmful or objectionable.

 

13. Client Restrictions

You agree that you will not circumvent or disable any content protection system used with any Offerings; decompile, reverse engineer, or disassemble any Offerings; remove identification or copyright notices from the Offerings; access any Offerings in an unlawful or unauthorized manner; use, alter, copy, modify, reproduce, sell, or create derivative works of any Offerings except as expressly authorized in this Agreement; introduce viruses or harmful components into the Offerings or connected networks; or resell or make commercial use of the Offerings without an executed written agreement with the Company.

 

14. Third-Party Services

Certain Offerings may integrate with or be provided in connection with third-party websites, services, and content ("Third-Party Services"). This includes, but is not limited to, the Telehealth Partnership described in Section 5, payment processors, and online platforms used to deliver program content. Luxe Life Coaching does not control any Third-Party Services and accepts no responsibility for their quality, content, or reliability. You should review the terms of use and privacy policies of any Third-Party Service you access through or in connection with the Offerings.

 

15. Email Service

The Company may make email services available to users directly or through a third-party provider. The Company will not inspect or disclose the contents of private email messages except with the consent of the sender or recipient, or as required by law. The Company uses automated tools to protect users from spam and harmful content, but cannot guarantee that all spam will be blocked or that all legitimate communications will be delivered.

 

16. Termination or Cancellation

This Agreement shall continue until terminated by either Party. To cancel, the Client must provide written notice to Luxe Life Coaching before the next billing cycle. Cancellation will be processed prior to the next drafted payment, and access will remain active until cancellation is complete. Coaching fees are not prorated.

 

For retreat registrations, cancellation is governed by the retreat-specific enrollment documents. Retreat deposits are generally non-refundable after the deadline stated in those documents.

 

The Company reserves the right to terminate your access to any or all Offerings at any time without notice, including for breach of this Agreement, inability to pay, the death or incapacitation of the Client, dissolution of the Company, or any fraudulent, abusive, or illegal activity.

 

To cancel, email clientcare@jenniferdent.com and include the following statement:

 

"Please cancel my access to [Program Name]. I understand that by canceling, I will be removed from any online forum and will lose access to all content, but I remain bound by all ongoing provisions of the Agreement I agreed to."

 

Signed: [YOUR NAME]

 

17. Notices

All notices shall be in writing and delivered by email or certified mail to the addresses provided at enrollment and to the Company at:

 

Mailing Address: Luxe Life Coaching, LLC c/o Jennifer Dent Brown, 7500 Newland Street, Suite 111, Philadelphia, PA 19128

Email: questions@jenniferdent.com

 

18. Indemnification

The Client agrees to defend and indemnify Luxe Life Coaching and its affiliates and hold them harmless against any legal claims and demands, including reasonable attorney's fees, arising from the Client's use or misuse of the Offerings, breach of this Agreement, or the Client's conduct or actions.

 

19. Dispute Resolution

In case of a dispute, the Parties shall first attempt personal resolution in good faith. If unsuccessful, the dispute shall be submitted to binding arbitration in Pennsylvania, conducted by a single arbitrator. The arbitrator shall have no authority to add parties, vary the provisions of this Agreement, award punitive damages, or certify a class. Each Party shall pay their own costs and fees. Intellectual property claims by Luxe Life Coaching are not subject to arbitration and may be litigated. The Parties waive any right to a jury trial regarding arbitral claims.

 

20. Governing Law

This Agreement shall be governed by and construed in accordance with the internal laws of the Commonwealth of Pennsylvania. Each Party submits to the exclusive jurisdiction and venue of the federal and state courts of Pennsylvania.

 

21. Severability

If any part of this Agreement is held invalid or unenforceable, the remaining parts will be enforced to the maximum extent possible, and the remainder of the Agreement will continue in full force.

 

22. Force Majeure

The Company shall be excused from liability for non-delivery or delay in delivery of Offerings arising from any event beyond its reasonable control, including labor disturbance, war, fire, accident, adverse weather, inability to secure transportation, governmental act or regulation, public health emergency, or other causes beyond the Company's reasonable control.

 

23. Entire Agreement

This Agreement constitutes the entire understanding between the Client and Luxe Life Coaching with respect to the Offerings and supersedes all prior or contemporaneous agreements or understandings, written or oral. In the event of a conflict between this Agreement and a program-specific enrollment document, the program-specific document controls.